FAQ

We are essentially an online company and have Admin & Sales offices in Johannesburg.

No, you do not need an account to make purchases, but a user account gives you options to track your purchases and also qualify for special deals. 

Our average lead time for orders is between 3 – 5 working days

We utilise Electronic Fund Transfers (EFTs) and Bank Cards (via PayFast) as our accepted payment methods.

If payment is not received within 48 hours the order is automatically cancelled

Orders placed and paid by 9am are shipped on business days from Monday to Thursday.

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